About Smith Insurance in New London, CT

Smith Insurance, part of the Brown & Brown Companies, has been the premier insurance marketplace serving Connecticut and Rhode Island since 1938.  We offer local service and advice from a locally run insurance agency made up of your neighbors, friends and community members yet we enjoy a partnership with many of the industry’s regional and national insurance carriers.   As part of a the sixth largest national insurance brokerage we are able to access more insurance markets to expand the people and businesses we can help and provide better options for the customers we serve.  It is the best of local business knowledge and national insurance resources.

Our vision for excellence and unmatched service is achieved through the following:

We listen to our customers, understand their needs, and provide exceptional personalized service.

We help our clients understand insurance and make working with us easy.

We strive to be an important part of our community. Our success is directly connected to the success of the region.

We work as a team and maintain a customer-centric approach.

Our success in satisfying customers and motivating employees will bring growth and long-term profitability.

The Smith Team

The employees of Smith Insurance work together to provide thorough and cost effective risk management solutions. Our service is based on “Our Values” – LISTENING to and UNDERSTANDING the needs of our clients, RESPECTING our fellow employees and being ACCOUNTABLE for our actions.

Colin Burr

Executive Vice President

Phone: 860-739-3222 Ext: 326
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John Budds

President

Phone: 860-739-3322 Ext: 319

 

Mandy Panik, ACSR

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Business Development Coordinator

Phone: 860-739-3322 Ext: 209

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Patricia Fraser

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Receptionist

Phone: 860-739-3322 Ext: 200

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Bill Budds, CIC

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Senior Vice President

Phone: 860-739-3322 Ext:301

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Bonnie Speziali

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Commercial Lines Assistant

Phone: 860-739-3322 Ext: 315

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Debbie Hume, AAI, CPIW

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Commercial Lines Service Agent

Phone: 860-739-3322 Ext: 307

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Fred Caffarelli

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Vice President

Phone: 860-739-3322 Ext: 310

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Jodi Fusaro, ACSR

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Commercial Lines Service Agent

Phone: 860-739-3322 Ext: 308

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Nicolette White, AAI

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Commercial Lines Service Agent

Phone: 860-739-3322 Ext: 322

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Joyce Kavanaugh, AAI, CIC, CPIW

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Vice President

Phone: 860-739-3322 Ext: 312

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Norman Peck

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Chairman Emeritus

Phone: 860-739-3322 Ext: 300

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Tina Jones

Tina Jones

Commercial Lines Team Leader

Phone: 860-739-3322 Ext. 361

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Dee Godlewski

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Commercial Lines Service Agent

Phone: 860-739-3322 Ext. 303

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Chris Gearing

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Sales Agent

Phone: 860-739-3322 Ext: 223

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Christel Aronson

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Administrative Assistant

Phone: 860-739-3322 Ext: 222

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David Peck, CLTC

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Vice President, Sales Agent

Phone: 860-739-3322 Ext: 224

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Dawn Muscarella

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Account Service Agent

Phone: 860-739-3322 Ext: 229

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Christel Aronson

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Personal Lines Account Assistant

Phone: 860-739-3322 Ext: 222

Mandy Panik, ACSR

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Personal Lines Service Agent

Phone: 860-739-3322 Ext: 209

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Heather McAllister, AAI, AIC, ACSR, AINS

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Personal Lines Manager

Phone: 860-739-3322 Ext. 206 email_icon

Kathleen Peterson, ACSR, AINS

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Personal Lines Service Agent

Phone: 860-739-3322 Ext: 208 email_icon

 

 

Marcia Lipphardt, ACSR

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Personal Lines Service Agent

Phone: 860-739-3322 Ext: 210 email_icon

Marcia Lipphardt, ACSR

Ashley Phillips

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Personal Lines Account Manager

Phone: 860-739-3322 Ext: 247
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Melenie Phillips

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Personal Lines Account Manager

Phone: 860-739-3322 Ext: 205
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Carolyn Johnson, AIN, AIS, AAPI, AU

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Commercial Lines Claims Agent

Phone: 860-739-3322 Ext: 311 email_icon

 

Linda Camara

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Controller

Phone: 860-739-3322 Ext: 211 email_icon

Terri Lavallee

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Accounting Clerk

Phone: 860-739-3322 Ext: 313 email_icon